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Privacy Policy for CH Roll-Offs

 

At CH Roll-Offs ("Company," "we," "our," or "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website www.chrolloffs.com (the “Site”) and when you use our dumpster rental services. By using our Site or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information
    When you request a quote, book a dumpster, or contact us, we may collect personal details such as:

    • Name

    • Email address

    • Phone number

    • Billing and service address

    • Payment information (processed securely through third-party payment providers)

  • Non-Personal Information
    Information automatically collected when you use our Site, such as:

    • Browser type

    • Device information

    • IP address

    • Pages visited and time spent on the Site

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2. How We Use Your Information

We use the information collected for purposes such as:

  • Processing rental requests and providing services

  • Communicating with you regarding quotes, bookings, or customer support

  • Improving our website and service experience

  • Sending promotional or service-related updates (you may opt out at any time)

  • Meeting legal and regulatory requirements

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3. Data Sharing Restrictions

We do not share your personal or mobile information with third parties for marketing purposes, under any circumstances, even with your consent.

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We do not transfer your personal information to any external organizations under any circumstances.

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We have strict internal controls to ensure your data is not shared with any third parties.

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4. Opt-Out Instructions

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To opt out of future SMS communications, text STOP or UNSUBSCRIBE.

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Types of SMS Messages: Clearly describe the kinds of messages users will receive (e.g. promotional, transactional, conversational)

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Message Frequency: Provide an estimate or general description of how often messages will be sent (e.g., up to 4 messages per month).

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Message and Data Rates: Include a notice that message and data rates may apply.

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Help Information: Provide guidance on how users can get assistance, for example: For help, text HELP for assistance. 

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Example Compliance Language: By registering for SMS notifications, you agree to receive {describe type, e.g., promotional, transactional, or conversational] messages from us. Message frequency may vary [or specify, e.g., up to 4 messages per month]. Message and data rates may apply. To stop receiving messages, text STOP at any time. For help, text HELP for assistance.

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5. Cookies and Tracking

Our Site may use cookies and similar technologies to improve functionality, analyze traffic, and provide a better user experience. You may disable cookies in your browser settings, but some features of the Site may not work properly.

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6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

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7. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting corrections or updates to your information

  • Requesting deletion of your personal information (subject to legal or contractual obligations)

  • Opting out of promotional communications

To exercise your rights, please contact us at the email provided below.

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8. Third-Party Links

Our Site may include links to other websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any information.

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9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take steps to delete it promptly.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

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11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

CH Roll-Offs
📧 Email: chrolloffs@gmail.com
📞 Phone: (208) 690-4716
📍 Address: Blackfoot, ID

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